XEL adopts AI-enabled Opower to deliver personalized energy tools, boosting customer control, efficiency and long-term growth potential.
Xcel Energy to Use AI-Enabled Customer Engagement Platform for Energy Insights and Demand Management
Xcel Energy is deploying a platform to provide its 6.1 million customers with personalized energy insights, helping them save costs and manage usage more effectively while supporting grid reliability ...
MINNEAPOLIS — Xcel Energy customers can expect their monthly power bill to go up in the new year. In December, the Minnesota Public Utilities Commission approved a $192 million interim rate which went ...
Xcel Energy, a major electric and natural gas provider, has selected the AI-enabled Oracle Opower customer engagement platform to support its energy programs, strengthen customer experiences, and ...
ST. PAUL, Minn. (AP) - Faced with increasing customer complaints, Xcel Energy is taking steps in an attempt to improve not only its service, but also the public perception of its service, the St. Paul ...
Public Utilities Commission is critical of Xcel Energy's handling of power outages, customer service
Xcel Energy customers are experiencing more power outages for a longer period, according to an investigation by the Colorado Public Utilities Commission.
Xcel Energy submitted a formal request on Friday asking state utility regulators to approve around $356 million in prior expenses and investments, a move that is poised to raise average customer bills ...
As of 11:30 a.m. Thursday, there were about 59,678 Xcel customers without power in Colorado. In a social media post, Xcel said gusts reached 90-100 mph in some places and said as soon it was safe, ...
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