A British Gas customer has issued a warning over a dodgy smart meter nightmare - meaning the firm has not been getting readings. One homeowner in Swansea wrote into the Sun and asked: "Four years ago ...

ALBANY - National Grid is in the process of installing so-called smart meters at the homes of its gas and electric customers. National Grid spokesman Patrick Stella confirmed that some local customers ...

Millions of customers may be able to get compensation if their smart meter is faulty or installation is delayed in the future after Ofgem proposed new rules for energy suppliers. Some households have ...

STORY. WE’LL BRING YOU MORE UPDATES AS IT DEVELOPS. ALL RIGHT. IT’S BEEN A HOT AND EXPENSIVE SUMMER FOR ELECTRICITY CUSTOMERS ACROSS MASSACHUSETTS, AS MANY HAVE FACED SURGING BILLS THANKS TO THE HOT ...

A smart electric meter at a National Grid customer’s home. Customers can track usage through the utility’s website. ALBANY — National Grid is in the process of installing so-called smart meters at the ...