Nearly every book on how to get ahead in the workplace mentions the importance of body language -- nonverbal communication. Here are 5 areas where effective nonverbal communication matters. 1. Getting ...

Great leadership hinges on clear communication — listening actively, using a supportive tone and aligning body language to build trust and engagement. Great leadership starts with active listening, ...

The way in which you put sentences together really changes the meaning and how clear and good your writing or speaking is.

In a recent Author Spotlight, ERM Program Director Sim Segal shared actionable strategies from his book, Communication Skills ...

Everyone communicates differently—even in the workplace. According to Princeton University, there are four main communication styles: passive, passive-aggressive, aggressive and assertive. An ...

Part of the problem is the assumption that knowing what good communication looks like is the same as doing it. It’s not. We might recognize poor communication in others, like an unclear email, a ...

Your body communicates through its own distinct language. Learn to master it. Have you ever left a conversation feeling uneasy about it, but you couldn’t determine exactly what made you feel that way?

The words you say as a leader are actually a pretty small part of the story. Words form only about 20% of the information people get from you, and some research shows it’s as little as 7%. The rest is ...

Dale Carnegie, author of "How to Win Friends and Influence People," one of the best communications books ever published. You can improve the way you relate to others at work, at home and in your most ...